What’s included with my booking?
Three large mirrors, premium seating, signature pink curved couch, restroom, Wi-Fi, and house lighting. Add-ons (lighting/filming support, proposal décor, tables/racks, folding chairs) are available at checkout.

How many people can I host?
Up to 40 guests total (talent, crew, vendors included).

Can I tour the studio before booking?
Yes — tours are by appointment. Use the Contact form to request a time.

Do setup and cleanup count toward my time?
Yes. Please book enough time for load-in, setup, teardown, and load-out.

What happens if I run over?
Overtime is billed in 30-minute increments at 1.5× your hourly rate, if the schedule allows.

Do you allow outside vendors?
Yes. For brand activations/pop-ups, vendors may need a COI. You’re responsible for vendor conduct.

Can I bring food or drinks?
Light catering and heating is fine. No cooking onsite. Alcohol per local law and at Client’s responsibility.

Parking?
Ample parking available (Parking lot & street).

Is there natural light?
Yes — floor-to-ceiling front windows.

Do you accept shipments?
We can accept small deliveries by prior arrangement within 24 hours of your booking. Storage outside your reserved time may incur a fee.

Can I hang décor or backdrops?
Freestanding backdrops preferred. Temporary wall mounting allowed with removable 3M/tape only — no nails or screws or pins.

Do I have to sign a contract?
For content rentals and pop-ups/brand activations, accepting our Studio Policies at checkout is sufficient.

What’s your cancellation policy?
See Studio Policies for full terms; summary: 72+ hours = refund. <72 hours = credit only. One reschedule ≥24 hours prior.

When will I get access details?
We send arrival instructions (and any door codes) after your booking is confirmed, with a 48-hour reminder before your reservation.